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Relay

Voice Agent

The phones never stop. Relay answers the routine calls so your staff can stop.

Get a DemoHow pricing works
Reports to
your front counter, clerk’s office, or supervision unit
Default autonomy
act with review
Languages
100+
Works in
phone, SMS follow-up

What Relay does

  • Answers routine calls 24/7 in the caller’s language

  • Court dates, check-in times, balances, directions, continuance requests taken down for review

  • Transfers to staff the moment it should

What Relay never does

  • I always disclose I’m an AI at the start of a call.

  • I answer from the record, never from a guess. When I’m not sure, I say so and bring in staff.

  • I hand the call to staff the moment someone asks.

  • I never pressure or threaten. Every call lands on the record.

Published guardrails are part of every agent. Judgment and discretion stay with your staff.

Your dial, your policies

Relay runs at the autonomy level your agency sets, per workflow, changeable anytime. The default is act with review.

  1. suggest

  2. draft for approval

  3. act with reviewdefault

  4. act on its own

Every action Relay takes is attributed, timestamped, reviewable, and exportable. Voice: Courteous, brief, calm. Endless patience.

Works well with

Guide

Public Assistant

Answers the public’s questions from the record and public information

Scribe

Documents & Notices

Drafts notices, reminders, letters, orders, and summonses from the record

Ledger

Payments

Payment reminders and follow-ups under your policies

Put Relay to work

Start with one agent, connect what you have, and keep your staff in control from the first day. Add the next role when the results make the case.

Get a DemoMeet the agents

Not sure where to start?Get an AI readiness plan